Payments are due in full by 6pm on the 15th of each month. To avoid late fees, we recommend that on-line bank payments and mail-in payments are sent 5-7 business days in advance due to possible mail, bank and holiday delays.
Credit and Debit Cards
In our efforts to better serve you, we now accept all major credit and debit cards, except American Express. Payment can be made using a credit or debit card online or over the phone, for a 3% fee. (EXAMPLE: $30.00 payment x .03% = .90¢ fee) To pay your bill online you will need to know your account number and the current amount due. For more informaiton, Click the Green "Pay Your Bill Now" button, located above and at the bottom of this page.
To pay your bill over the phone, please call the automated payment line at (855)387-6228 (toll-free). Be sure to have your account number and amount due handy.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least 5-7 business days before the due date specified on your bill.
Payment Drop-off Location
For your convenience we have a payment lock-box available at the Exxon station/store located at 5552 Hwy 224, at the intersection of FM118. (Formerly known as the Circle B). The box is at the cashiers counter, near the grill. We accept checks or money orders only. To avoid late charges, all payments must be in the box by 6pm on the 15th of each month.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
We are now pleased to offer a Direct Payment/Auto Draft payment option. Complete the Authorization located in the"Form's & Reports tab", return it to our office along with a voided check. We will draft your account automatically on the 1st of each month. See the authorization form for more details.
Jacobia Water Supply Corporation
PO Box 411
Greenville, TX 75403